PCSafe Inc. is Committed to Protecting Your Privacy

As a privacy and security company, we understand your need to maintain control over personal data when using the Internet. We maintain your privacy through the enforcement of strict internal polices.

We Protect Your Right to Privacy

PCSafe Inc. respects your privacy. Our guidelines for protecting the information you provide us during a visit to our Web site and use of our product appear below.

What Information We Gather

We collect and store some or all of the following information about our users: name, email address, and billing information, such as address, phone number and credit card number. (We only store a portion of the card number to support customer service for your account. The payment processor securely holds the full card number.) We use this information for billing, customer service and support, and customer advisory purposes.

Application

Our product, SpamSafe, is stored on your hard drive. The software scans your computer registry and file system to detect and remove adware and spyware. None of the information seen is collected, and none of the information seen is reported outside of your computer. If you choose to do so, you may send in a Spyware Report to help us better our product. This report will contain information about certain settings on your computer, to help us determine what adware and spyware are hiding there.

Use of Your Email Address

If you provide us with your email address when you register as a customer or make a purchase from us, we will occasionally send you email with recommendations or notices of new products, prices, and services. Separately, we send service notifications via email to keep you informed about the status of your service orders or accounts and to provide updates and technical notices. These messages are essential to the maintenance of your subscription and the functionality of our services. Therefore there is no opt-out available for service notifications and these messages cannot be blocked.

Who We Share Information With

PCSafe Inc. will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other PCSafe Inc. entities and/or business partners who are acting on our behalf for the uses described in "Use of Data". By contract, third parties such as PayPal must comply with their own privacy policies with regard to the renting, selling, or sharing of information. As partners of PCSafe Inc., they must also offer PCSafe Inc. customers the chance to opt out of information sharing. For advertising purposes, visitor and customer information is statistically aggregated and reported to advertisers. However, we do not disclose to these entities any information that could be used to personally identify you, such as your name, email address, account, password, or transaction history.

Special Relationships

PCSafe Inc. has a number of relationships with business partners. PayPal is an intermediary in the purchasing process for PCSafe Inc.. PayPal provides credit card transaction services for PCSafe Inc.. PayPal will verify your purchase information, such as credit card number or checking account number, and authorize your transaction. In doing so, PayPal has access to sensitive data about users. They do not use this information for any other purpose. Read PayPal's privacy policy.

Links

Out web site may at times contain links to other Web sites. Please note that when you click on one of these links, you are visiting another Web site. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours. 

Cookies

PCSafe Inc. may use software tags called "cookies" to identify customers when they visit our site. We may choose to use cookies for "session control" purposes, whenever it is necessary for a customer to "login" for special services at our web site. 

Feedback

Users who would like a response to specific questions concerning the service or their subscriptions are directed to the customer service area. These questions will be responded to as quickly as possible. We read all of our customer service queries and use the information contained therein only to resolve the question at hand. We also post surveys on our site, ranging from one to ten questions. These surveys are optional and all information is collected anonymously. The information is collected to better understand our user population. It is not sold or transferred to any third party.